FREQUENTLY ASKED QUESTIONS

We will carry out a free initial assessment visit, taking measurements and inspecting the lawn and surrounding area. We will then produce a suggested Treatment Plan/Package, with costings, which will be emailed over to you.

We ask for payment after each visit, in the form of an emailed invoice. That way you are not tied to an agreed plan, should your circumstances change or wish to cancel further treatments. On-line bank transfers are the simplest way for us, but we will accept most modes and forms of settlement.

Like many living and growing organisms, there is no definitive timeframe. The initial treatments will certainly have a visible impact, but as all lawns are different and have a multitude of variances, we will certainly discuss and manage improvement expectations with you during our first visit. Based on the treatment packages we offer; we would expect to see a marked improvement within the first year.

This will be discussed during our first visit and will be monitored each visit thereafter. But, look at the lawn treatments as food or fuel. Almost all plants need food and water to stay strong and healthy, so having these scheduled treatments throughout the year will certainly improve newly laid and existing grass areas. It is also key they are growing or able to grow and live in a suitable environment, especially during times of stress, such as drought, excessive rainfall and cooler seasons. Therefore, making sure the layers immediately above and below the soil surface are free from excessive or decaying fibrous growth, are allowing water, oxygen and nutrient uptake to the shoot and root and are not holding on to excessive moisture, it creates a very beneficial environment for it to grow and flourish.

On most occasions clients are shocked to see the lawn looking markedly better following intensive scarification works. Much depends on the level of thatch (decaying organic and fibrous matter) and moss that needs removing, to make space for new seed to grow. But in most cases the lawn looks cleansed and new seed will germinate and establish within 2-4 weeks.

Yes, all of the treatments we use are safe professional industry known and certified products which can only be used by certified operators – which we are. Some treatments such as selective weed killer need time to dry on and granular fertilisers often contain iron (fe) elements, so we will always make sure the conditions are suitable and any stray granules are blown off any hard standing areas. We will always advise of any “keep off” or further watering requirements before and after application. The use of our professional equipment allows us to calibrate and apply the correct amounts for the target area, so as not to impact any neighbouring plants or the environment.

No, unless you would rather be. We have many clients who allow us access codes to their properties, and we have clients who like to be at home when we visit. It is entirely up to the individual. We are always happy to see and speak with people.

We will inspect accessibility on our initial visit. For many of our soft-landscaping projects, we use specialist Plant machinery, small enough to enter most gardens, but robust enough to carry out the tasks ahead. Properties with no side or rear access, may need to be looked at from a different approach.

Ideally weekly during the growing season, but no longer than fortnightly if you wish to keep a healthy lawn. Cutting heights of 25-30mm are normally recommended for most lawns. For other sports surfaces, we will advise individually.

They are both living things, so yes, especially during drought conditions. We are very happy to advise on watering requirements for grass and plants, even if you are maintaining them yourselves.

We will always assess areas of new or existing planting to make sure plants are suitable and have a good chance of establishing. It is worth remembering not all plants available from nurseries are suitable to be grown in our climate and many plants struggle for different reasons; soil type, over or under exposure of sun, lack of water, malnutrition etc. Again, we will happily discuss or recommend any ways to achieve plant health and establishment.